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Shipping / Return / Exchanges

Shipping: 

We ship U.S. First Class Mail and U.S. Priority Mail.

Free shipping is provided to all U.S. addresses via U.S. First Class Mail.

Our small packages are delivered to your mailbox.

We ship to the U.S. and Canada.

We hope to again add back in International Orders after the Global COVID issues, and problems that have caused with International Shipping, improve.

Shipping Costs:

     U.S. First Class Mail: Free to U.S. Addresses

     U.S. Priority Mail: $8.00 to U.S. Addresses

     International Shipping to Canada: Approximately $14.00 (U.S. currency)

Returns and Exchanges:

You have 60 days to return or exchange an item in its new, unused condition. We often extend this during November/December holiday purchases.

On U.S. Exchanges/Resizing:

You pay the postage to mail them back to us, we pay the postage to mail back the first exchange to you. If you have further exchange needs, additional postage of $4 may be necessary.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.  Email us about your return and we may be able to speed up this process. Include your name, address, order # if you have it, and tell us what you're exchanging and the size you need.

On International Shipping - Canada: You pay the postage back to us and the return postage to you. We do not have a free shipping offer outside of the U.S.

 

RETURNS: 

If you request a refund, you will receive a refund of the item price and any Sales Tax paid, not including any shipping charges on your original invoice.

All return and exchange items should be packed in a manner to allow them to pass through postal machines without damage.

Our Mailing Address

Shelby's, 15508 W. Bell Road Ste. 101-539, Surprise, AZ 85374

Let us know if you have any other needs or questions.

We want you happy!

Loree @ Shelby's