Return / Exchange Policy
** We now offer Free Shipping on all new orders to U.S. addresses via U.S. First Class Mail!**
And you have 60 days to return or exchange an item in its new, unused condition.
On exchanges/resizing (U.S. orders only), we will pay the First Class Shipping for one resizing per invoice. If you have more than one item to resize, ship it together so we can pay for the returning shipping and count it as one shipment. If you have additional resizing needs, you would pay the shipping after the first request. ** On orders from outside the U.S. (International Orders), the buyer is responsible for all return, exchange, and resizing shipping cost. **
If you need more than one resizing effort, there may be a shipping fee of First Class Mail. If there is a fee ($2), we will let you know. If you choose U.S. Priority Mail, it is $8.00 for Priority Mail.
If you request a refund, you will receive a refund of the item price and any Sales Tax paid, not including any shipping charges on your original invoice.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. EMAIL US ABOUT YOUR RETURN AND WE MAY BE ABLE TO SPEED THIS PROCESS.
Let us know if you have any other needs or questions. We want you happy!